SHIPPING POLICY
Each order is carefully hand packed and take 3-5 business days for processing. Shipping times may vary.
A tracking number will be emailed to you, usually one day after your order has been placed.
RETURN POLICY
We offer a full money-back guarantee for all purchases made on our website.
If you are not satisfied with the product that you have purchased from us, you can get your money back,
no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.
After the 14-day period, you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits your needs.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are
non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any additional questions or would like to request a refund,
feel free to contact us by e‑mail at hello@knothouse.ca